Terms and Conditions

Terms and Conditions

Last Updated: November 9, 2024

1. Introduction

Welcome to Toujours Pret Woodworking. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

2. Definitions

- "Company," "we," "our," or "us" refers to Toujours Pret Woodworking

- "Website" refers to our website and all related content

- "Products" refers to all woodworking items, furniture, and custom pieces we offer

- "Customer," "you," or "your" refers to the user of our website or purchaser of our products

3. Products and Services

3.1 Product Information

- All products are handcrafted and may have natural variations in wood grain, color, and finish

- Product dimensions may vary slightly from those listed

- Photos are representative but each piece is unique

- Wood will naturally age and patina over time

3.2 Custom Orders

- Custom orders require a non-refundable deposit

- Final designs must be approved in writing

- Production timeline estimates are not guaranteed

- Changes to approved designs may incur additional charges

4. Pricing and Payment

4.1 Pricing

- All prices are in US dollars

- Prices are subject to change without notice

- Shipping costs are calculated separately

- Sales tax will be added where applicable

4.2 Payment

- Payment must be made in full before shipping

- We accept major credit cards and other specified payment methods

- Custom orders require a 50% deposit

- All deposits are non-refundable

5. Shipping and Delivery

5.1 Shipping Policy

- Shipping is limited to the continental United States

- Delivery times are estimates only

- Large items require freight shipping

- Customer is responsible for inspection upon delivery

5.2 Damage During Shipping

- Document any damage immediately

- Take photos of damaged items and packaging

- Report damage within 48 hours of delivery

- Keep all original packaging for claims

6. Returns and Refunds

6.1 Return Policy

- Returns accepted within 30 days of delivery

- Items must be unused and in original condition

- Custom orders are non-returnable

- Customer pays return shipping costs

6.2 Refund Process

- Refunds issued to original payment method

- Processing time: 10-14 business days

- Shipping costs are non-refundable

- Restocking fee may apply

7. Warranties

7.1 Craftmanship Warranty

- One-year warranty against defects in workmanship

- Natural wood movement and aging not covered

- Warranty void if improper care or modification

- Commercial use may have different warranty terms

7.2 Limitations

- Warranty limited to repair or replacement

- No warranty on normal wear and tear

- Modifications void warranty

- Proof of purchase required

8. Intellectual Property

- All designs, images, and content are our property

- No reproduction without written permission

- Custom design concepts remain our property

- Photography of purchased items permitted for personal use

9. Privacy and Data Protection

- See our Privacy Policy for data handling practices

- We protect customer information

- Email addresses used for order updates only

- No sharing of personal information with third parties

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

IN NO EVENT SHALL TOUJOURS PRET WOODWORKING BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE PRODUCTS OR SERVICES.

12. Modifications to Terms

- We reserve the right to modify these Terms

- Changes effective immediately upon posting

- Continued use constitutes acceptance

- Regular review of Terms recommended

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [State], without regard to its conflict of law provisions.

14. Contact Information

For questions about these Terms, please contact us at:

- Email: [email address]

- Phone: [phone number]

- Address: [business address]

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.